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Hi Luis,
Sorry to hear that! We will reach out about a replacement package!
Best,
Flaire Team
5 star necklace: However, I'm right-handed and I'm used to putting on a necklace by flipping it so the charm is on the back and the clasp facing the mirror-- with the clasp in my right hand and the chain in my left. For the charm design to be facing outwards, I need use the clasp with my left hand which is a little difficult. This is not the case for the other two flaire and co necklaces I wear every day. Also, the charm has the design on one side and is completely flat on the other. All very minor issues, I haven't taken off this necklace since I put it on and none of this would deter me from buying it had I known :) Also, you are not able to take off the charm.
Love this necklace & everything I’ve purchased from Flaire!!
This is an amazing brand
This necklace is the perfect piece and it can be worn both dresses down and dressed up!